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MichaelSantarcangelo
MichaelSantarcangelo

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May 26

Ease change by painting a picture of a better tomorrow

In our quest to solve problems and deliver value, the solutions often require people to change. The frustration of resistance gets mistaken for a lack of support or failure to understand instead of the more natural fear of change. Change is hard, even for the folks who profess thriving on…

Change

3 min read

Ease change by painting a picture of a better tomorrow
Ease change by painting a picture of a better tomorrow

May 4

Deliver value faster by asking what they know… that you don’t (yet)

We need to solve the right problems to deliver value faster and connect security with the business. Sometimes that means asking other people to share what they know with you. We often get a lot of pressure to figure out a solution before fully understanding the problem. With our understanding…

Problem Solving

2 min read

Deliver value faster by asking what they know… that you don’t (yet)
Deliver value faster by asking what they know… that you don’t (yet)

Apr 27

Why I love asking “What if I’m wrong?”

It’s no secret that I love questions. I’ve found it’s more powerful to ask the right question than to offer the right answer. ‘What problem are we trying to solve?’ is among my favorite questions because it is simple to ask, but not always easy to answer. It leads to…

Leadership

2 min read

Why I love asking “What if I’m wrong?”
Why I love asking “What if I’m wrong?”

Apr 13

The surprising reason you need to record yourself rehearsing before your next presentation

Guy Kawasaki once remarked that to sound casual and off-the-cuff when presenting takes at least 99 hours of practice. How long was your last rehearsal before a presentation? Often overlooked, it is important to rehearse before you present your ideas to other people. …

Practice

2 min read

The surprising reason you need to record yourself rehearsing before your next presentation
The surprising reason you need to record yourself rehearsing before your next presentation

Mar 22

Security needs more sizzle, less steakhouse

“More sizzle, less steakhouse” is how Chris, a security leader, explained the change in buying and selling in the last two years. It’s a nod to the idea of focusing on the benefits and value of the solution over the expensive meals commonly associated with sales. I know a lot…

Sales

3 min read

Security needs more sizzle, less steakhouse
Security needs more sizzle, less steakhouse

Mar 17

Why we always restate the problem

What problem are we trying to solve? This is one of my favorite questions, and for good reason. It’s useful when working to pinpoint focus. This simple question is equally useful for bringing people back to focus — especially when we need to solve the right problem to deliver value…

Change

2 min read

Why we always restate the problem
Why we always restate the problem

Mar 16

How you get disconnected from your value (and your story)

Good judgement comes from experience, and experience often comes as the result of poor judgement. Our experience makes up our story, the record of our value. Our story captures the characters, conflicts, and resolutions on our journey. With each new chapter in our story, we grow by solving problems and…

Leadership

2 min read

How you get disconnected from your value (and your story)
How you get disconnected from your value (and your story)

Mar 11

Do you see the progress you made this week?

I checked in on a friend recently to see how he was doing. After listing off an impressive amount of achievements, he concluded his week was “All small stuff with no 100% wins.” That blew me away, because he couldn’t see all the progress and growth obvious to me. To…

Self Improvement

2 min read

Do you see the progress you made this week?
Do you see the progress you made this week?

Mar 8

How to use percolation and incubation to solve problems

Do you allow enough time for percolation and incubation when solving problems? Most people don’t spend time on either — and that gets us into hot water. Speaking of hot water, coffee percolators mesmerized me in my youth. I remember the shiny pot sitting on the countertop, gurgling hot brown…

Problem Solving

3 min read

How to use percolation and incubation to solve problems
How to use percolation and incubation to solve problems

Mar 7

Why it takes multiple perspectives to solve complex problems

If the reward for solving problems is more problems, and the sign of improvement are harder and more challenging problems to solve, at some point we need help. Asking for help feels hard, but it’s a great way to allow others to contribute their value and earn recognition for their…

Help

2 min read

Why it takes multiple perspectives to solve complex problems
Why it takes multiple perspectives to solve complex problems
MichaelSantarcangelo

MichaelSantarcangelo

Connects security with the business

Following
  • The Good Men Project

    The Good Men Project

  • Meghan Madness

    Meghan Madness

  • Ryder Carroll

    Ryder Carroll

  • Medium Creators

    Medium Creators

  • Max Klein

    Max Klein

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